“SENSYS has a great brand presence and their products are very well-priced considering their build and quality,
they’re robust and reliable which is exactly what we need to get the job done – on time and on-budget.”
SHORT INTRODUCTION
Our partner: 1st Line Defence
- Founded: 2011 by MD Brett Kinsman
- Type of company: Private
- Focus: Delivering cost-effective solutions that assess and manage risk from Unexploded Ordnance (UXO)
- UK’s market leader: In the provision of unexploded ordnance (UXO) risk mitigation services
- Detected and dealt: Since inception in 2011, 1st Line Defence has completed 4,500+ projects, risk assessments and on-site visits.
- Management: Brett Kinsman
- Number of employees: 100+
- First contact with SENSYS: October, 28th 2014
THE SUCCESS STORY
In our success stories customers tell why they chose SENSYS and how they feel about working with us.
Because who could judge us better than them?
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Interview with Brett Kinsman, Managing Director of 1st Line Defence
- What convinced you to choose SENSYS? How did SENSYS convinced you?
“We are extremely impressed by SENSYS product offering, customer services and communications. Additionally, due to SENSYS being a national supplier Vs a distribution centre the benefits of working with them directly include technical advice, quick turnaround and a collaborative approach to feedback to improve their products.”
- How did SENSYS support you? Were you satisfied with the first contact/ order?
“SENSYS have always provided the highest quality of customer service and technical support, and the product quality is industry leading. They are also very receptive to listening to our requirements and feedback to make product modifications and improvements where required.”
- What was decisive for you to continue working with SENSYS? Would you recommend SENSYS to others?
“1st Line Defence are advocates of SENSYS products and services. Where SENSYS really go the extra mile is being flexible and accommodating to a client’s needs, especially for our bespoke projects – their quick response is exactly what’s needed considering the reactive nature of the industry.”
Your experience with SENSYS in one sentence:
“SENSYS has a great brand presence and their products are very well-priced considering their build and quality, they’re robust and reliable which is exactly what we need to get the job done – on time and on-budget.”
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THANK YOU, Brett Kinsman for the outstanding remarks to SENSYS. We really appreciate your comments a lot. It is always a pleasure to support you in your projects. We are looking forward to the next ones. 1st Line Defence offer bespoke services for UXO risk mitigation in the UK and Overseas, for more information visit the 1st Line Defence website.
This contribution will soon become an integral part of our new category of success stories.
Brett Kinsman, Managing Director of 1st Line Defence
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